Last updated: [07/20/2025]

This Cookie Policy explains how EEC Optima (“we”, “us”, or “our”), a trademark of EE V1 Management LTD, uses cookies and similar technologies when you visit or interact with our websites, platforms, or software solutions (collectively referred to as the “Service”).

By using the Service, you agree to our use of cookies as described in this policy.

1. WHAT ARE COOKIES?

Cookies are small text files placed on your device by websites or applications that you visit. They are widely used to ensure websites function properly or more efficiently, as well as to provide usage information to the owners of the site.

Cookies can be:

• Session cookies: which expire when you close your browser
• Persistent cookies: which remain on your device for a set period or until manually deleted

2. HOW EEC OPTIMA USES COOKIES

We use cookies to:

• Ensure the functionality and security of our platform
• Enable user authentication and session continuity for account holders
• Remember your preferences such as language, region, or form settings
• Analyse usage data to improve performance, user experience, and product development
• Assist in marketing and retargeting activities where appropriate

These cookies support the delivery of our core services including:

• The EEC Lead Generator
• The AI-Powered Website Assistant
• 24/7 Helpline & Multilingual Engagement Systems

Analytics dashboards and client portals

3. TYPES OF COOKIES WE USE

4. THIRD-PARTY COOKIES

We may also allow selected third parties to place cookies on your device to:

• Provide aggregated usage statistics (e.g. Google Analytics, Hotjar)
• Enable targeted advertising (e.g. Meta Pixel, LinkedIn Insights)
• Support platform integrations (e.g. Stripe for payments, HubSpot for CRM)

These cookies are governed by the privacy policies of the third-party providers.

5. YOUR COOKIE CHOICES

You have the right to control your cookie preferences. You can:

• Adjust your browser settings to block or delete cookies
• Use opt-out links provided in our banners or via your user account settings
• Revoke consent at any time

Please note that disabling cookies may affect the functionality of our services and some features may no longer work as intended.

6. HOW TO MANAGE COOKIES

To manage or delete cookies, follow the instructions for your browser:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

7. LEARN MORE ABOUT COOKIES

For general information about cookies, you can visit:

• AllAboutCookies
• Your Online Choices

8. CONTACT US

If you have questions about this Cookie Policy or how EEC Optima uses cookies, please contact:

Data Protection Officer
Email: dpo@eecoptima.com
Registered Office: [Insert Company Address]