How Synergy Boosted Conversions 2.5x with EEC Optima’s AI Sales Agent

How Synergy Boosted Conversions 2.5X with EEC Optima’s AI Sales Agent

2.5X

More Conversions

50%

More Meetings

99%

Faster Lead Response

Synergy, a leading events management company known for high-profile corporate functions and experiential activations, was struggling to keep pace with its growing volume of inbound leads. Despite a thriving client base, delayed follow-ups were hurting their conversion rate and costing them valuable business.

The Challenge: Slow Response Times, Missed Opportunities

Synergy’s marketing team was generating high interest through campaigns and event expos, but the sales team couldn’t follow up quickly enough

24+ Hour Average Lead Response Time

Up To 50% Drop-Off In Conversions Within The First Day

Manual Outreach Delays Bottlenecked the Sales Pipeline

In the fast-paced world of event planning, where urgency drives buying decisions, Synergy needed a smarter, faster, always-on solution.

The Solution: EEC Optima’s AI Recruiter

To tackle this, EEC Optima deployed its AI sales assistant software, a powerful, multi-channel AI lead generation software solution trained to engage, qualify, and convert leads instantly

Key Features Now Powering Synergy

Instant Outreach Across WhatsApp, SMS, Phone, Email and Instagram

Delivered instant, natural conversations to boost engagement and customer satisfaction

Smart Qualification using Tailored Criteria for Event Size, Budget and Urgency

Automatically prioritised high-value leads based on budget, event size and urgency.

Multilingual AI Powered Customer Support for Global Clients

Delivered seamless, human-like support in multiple languages to engage a global audience

Built in Objecting Handling and Lead Nurturing Workflows

Overcame sales objections and nurtured leads automatically to accelerate conversions

The system functioned like a top-tier SDR, powered by advanced lead generation tracking software and working around the clock.

The Results: Speed, Scale And More Sales

With automation handling the heavy lifting, Synergy saw rapid and measurable growth:

2.5x Increase in Lead-to-Meeting Conversions

Instant outreach helped secure more meetings without delay

50% More Appointments Booked Weekly

High intent leads were prioritised and scheduled efficiently using lead generation management software

Response Times Were Reduced from 24 Hours to Under 2 Minutes

Real time conversion made every second count.

Massive Sales Team Efficiency Gains

Reps focused on closing deals, not chasing leads manually.

Why It Worked: Speed = Sales in Event Management

In a time-sensitive industry, Synergy’s previous delays were stalling growth. With EEC Optima’s AI recruitment and B2B lead gen software, they:

The Result? Thanks to our AI powered customer service and call tracking software for lead generation, Synergy now has a consistent, scalable, and always-on sales assistant

See How We’re Transforming Businesses Like Yours

Don’t Just Read About Growth, Experience It. Start Scaling Smarter with EEC Optima Today

Stop observing success, start creating it with intelligent automation that delivers